No half of the things from the first shipment died. They where suppose to send on Thursday for delivery on Friday. They shipped Wednesday and got to me on Thursday while I was at work all day. Because of that I wasnt able to get them out of the package until after 5pm. The people at reefs to go asked me about what had lived and I was honest with them. They decided to completely replace the order because of the mistake. I think that was very good customer service. I do plan on ordering from them again in the future. Just wont be frag packs. The colors are really great on the frags I got I would just like larger pieced in the future.