mark r ramsey
Reefing newb
I bought a Nuvo tank from Innovative Marine about 18 months ago. It's a cool tank in the way of water changes. It's not the same as the regular sump tanks. The sump is built onto the back of the tank. Mine is an 80gal, but with the sump on the back, it's about a 70gal tank and the displacement with rock and such makes mine about a 50 gal. Anyway about water changes. You don't have to clean the junk from your sump, it has two what they call socks in each rear corner of the tank. During a water change, you just pull the socks out, throw them into the washing machine with a little bleach, and your filters are ready to filter again. What I did was to buy another pair of socks, so I don't have to wait to get them clean, I just rotate them every week or when you do a water change.
Okay, now to the problems with the tanks. My sump is separating from the main tank. It came with a good sized chip in the front of the tank, and they made it out of Sapphire glass (which was not in the info.) and it scratches like crazy. My tank is about 18 months old, and it looks 10 years old.
Their answer to Sapphire glass was "the clarity is sooo much better than glass" yeah right. As for the chip in the front of the glass,"it should be no problem", then for the sump separating from the back of the tank "that should be structurally sound". Now the stand that came with it is coming apart, and it was level and now it's out of level a 1/4 inch.
My question is; do you think they owe me a new tank? I do.
Okay, now to the problems with the tanks. My sump is separating from the main tank. It came with a good sized chip in the front of the tank, and they made it out of Sapphire glass (which was not in the info.) and it scratches like crazy. My tank is about 18 months old, and it looks 10 years old.
Their answer to Sapphire glass was "the clarity is sooo much better than glass" yeah right. As for the chip in the front of the glass,"it should be no problem", then for the sump separating from the back of the tank "that should be structurally sound". Now the stand that came with it is coming apart, and it was level and now it's out of level a 1/4 inch.
My question is; do you think they owe me a new tank? I do.