Hey all, I just wanted to boast about a great piece of customer service I just received.
On Black Friday I ordered a great priced RODI system, from Bulk Reef Supplies, and within a week I got it. The downfall it's TDS monitor crapped out. on the Monday I emailed for some advice,and they promptly offered to send me a new one. Being the customer service industry, I wrote them to say "Thank you", they offered me to keep the old as a backup, and sent out a new one with a tracking order.
I just wanted to take the time and tell the rest of our community and our newbies about Bulk Reef Supplies, even if you don't order anything go to their site, they have a really informative web TV series, even though the hosts may lack a little the info is great for us newbies.
So at this time of the year, I wanted to raise my glas and say Cheers and thank you to BRS Bulk Reef Supplies.
Happy holidays everybody.
On Black Friday I ordered a great priced RODI system, from Bulk Reef Supplies, and within a week I got it. The downfall it's TDS monitor crapped out. on the Monday I emailed for some advice,and they promptly offered to send me a new one. Being the customer service industry, I wrote them to say "Thank you", they offered me to keep the old as a backup, and sent out a new one with a tracking order.
I just wanted to take the time and tell the rest of our community and our newbies about Bulk Reef Supplies, even if you don't order anything go to their site, they have a really informative web TV series, even though the hosts may lack a little the info is great for us newbies.
So at this time of the year, I wanted to raise my glas and say Cheers and thank you to BRS Bulk Reef Supplies.
Happy holidays everybody.