lilmatty5dimes
Reef enthusiast
- Location
- Cocoa, FL
The actinic light on my BioCube or one of the lights don't or isn't working any1 have a trouble shot as to fixing the problem. Thanks lil Matty
BioCube lighting question
- Thread starter lilmatty5dimes
- Start date
SarahSmile
:)
- Location
- Tropical Ohio
I had that happen on my biocube too. I assumed the bulb burned out. I never bothered to replace it. How old are your bulbs?
lilmatty5dimes
Reef enthusiast
- Location
- Cocoa, FL
I bought a brand new one. And still got nothing. Took the old one out and put it in the other spot and it worked fine. So it wasn't the bulb.
SarahSmile
:)
- Location
- Tropical Ohio
Oh, gotcha. Try contacting oceanic, they have awesome customer service. There were biocubes sent out with bad ballasts, some were sent out with bad fans, etc. So, if you contact them, it's a sure thing they know of the issue and will send you what you need, free of charge.
sen5241b
Reef enthusiast
- Location
- Arlington VA
I've seen a pump or water filter shoot a very light spray of salt water into the BC29 light fixture (even though it looks sealed) and cause a short. Take the fixture apart and clean and dry it out. This all assuming you don't simply have a bad bulb.
lilmatty5dimes
Reef enthusiast
- Location
- Cocoa, FL
Awesome, I call them as soon as I get off work in a couple of hours. Thanks.
lilmatty5dimes
Reef enthusiast
- Location
- Cocoa, FL
I plugged the bulb into the other slot and it worked fine. Just the one isn't working. Sucks cause we're going to NC tonight. So don't have much time to work or try and fix it. Thanks again
lilmatty5dimes
Reef enthusiast
- Location
- Cocoa, FL
Forgot to mention it's the switch with the fan. Fan still works but no light. If that helps or changes anything. Thanks lil Matty
lilmatty5dimes
Reef enthusiast
- Location
- Cocoa, FL
Well, just looked up a replacement ballast for the cube and they run $50. I hope customer severice will come through.
fastrd400
It wasn't me!
- Location
- Bay Area, California
Definitely a bad ballast. Hopefully it is still under warranty and they will replace it free.
lilmatty5dimes
Reef enthusiast
- Location
- Cocoa, FL
Yea called and if it was bought within a year they would replace it for free. But i bought it off a friend. The only thing I can do now is see if the lfs will make a reciept for me and I could send that in. If not looking for a new light system. Or rig something up. Can't see spending $50 for a new ballast when I'm upgrading soon.
SarahSmile
:)
- Location
- Tropical Ohio
Now that you mention it, I remember when I called they wanted a receipt faxed to them. Then they were happy to send me free replacement stuff. Let me look for my receipt for you, I think I'm right at a year though on mine.
SarahSmile
:)
- Location
- Tropical Ohio
I have my receipt right here, it's less than a year old. You have a fax I could send it to?
OR, I could scan it tomorrow and email it to you.
OR, I could scan it tomorrow and email it to you.
lilmatty5dimes
Reef enthusiast
- Location
- Cocoa, FL
OMG that would be awesome if you could. The sad thing is after they told me to change out the cords to see if the ballast was out. Both quit working and can't even get one of them to work now. Good thing is I'm going on vacation tonight for 5 days so nothing will get done til then. I'll pm you my email address.
SarahSmile
:)
- Location
- Tropical Ohio
I'll send it this morning.
